Last Updated: August 26, 2026
This Shipping Policy describes how orders are processed and delivered along with other pertinent information on order processing times, delivery times, shipping costs, and common reasons for delays.
By placing an order with us, you understand and agree to the following.
In order processing, all order details, order customization specifications, and payment or confirmation requirements must be completed.
The time required for customized printing and Manufacturer of T-shirts is dependent on:
Additional time is required for printing and Manufacturing orders compared to ordinary orders.
Customized T-shirts are printed based on the approved specifications and prepared for shipment.
Production begins only after the design and specifications pertaining to the size, colour, quantity, and other related aspects are confirmed.
The processing or production estimates can be different for smaller and larger orders, respectively, based on their complexity.
Special arrangements for shipping and delivery for bulk orders of printed and manufactured T-shirts can be discussed separately.
Large orders can be shipped in several batches based on production and packaging constraints among others.
Shipping charges will depend on factors such as:
We will inform you of the shipping charges during the order process or will include such charges in the quote for the order.
The delivery times provided by Surat T Shirt are estimates unless we have agreed to provide delivery in accordance with specific delivery times.
The actual delivery time depends upon the location, the availability of couriers, the weather, the condition of the transportation, public holidays, regional restrictions, and other factors.
Shipping times and the production times of the goods are separate. The delivery time may only begin once the inventory is produced and handed over to the shipping service provider.
We provide tracking information to customers after the order has been shipped. If tracking is available, customers can check the status of the shipment on the website of the courier or the logistics service provider.
Updates from the couriers often take some time after the shipment is tendered to them.
Be sure to provide each required field of the delivery address when providing your delivery address. This includes the name of the delivery recipient, phone number, postal code, etc.
Surat T Shirt will not be responsible for any delays caused by your provision of incorrect, incomplete or outdated delivery information.
Reasonable efforts to ensure timely delivery are made, but delivery delays can be caused by circumstances out of our control such as:
In the event of any of the aforementioned issues, tracking of the delivery, and attempts to resolve the delivery, will be made by Surat T Shirt.
If a delivery package has apparent damage when delivery is made, the customer must send a report of the package and product condition with pictures or videos, and must contact Surat T Shirt immediately.
If a delivery has been marked, but should not have been, please contact Surat T Shirt immediately with your order information and tracking information so that we can look into this issue.
Because customized T-shirts are produced according to the customer requirements, the production and shipping schedules of these products are different from that of regular products.
Customers needing to meet a specific deadline need to tell us their desired delivery date prior to confirming the order so that if production and shipping is possible, the order can be placed accordingly.
If you have questions about any part of our shipping policy like delivery timing, tracking, bulk orders, printing, or Manufacturer of T-shirts feel free to reach out to us by using the information located on the contact page of our site.